Thank you for taking the time to submit a report and help us make improvements to the game. We appreciate every report and do our best to keep players up to date regardin...
Helped
430
Retrieving Requested Files
Occaisonally Customer Support may request you include some files in your report to allow for a deeper analysis of your issue. If this is the case, here you can find some ...
Helped
104
Crashing upon startup (PC)
Are you shutting down all non-essential programs before launching the game? Things like anti-virus, firewalls, overlays from graphics tweaking or monitoring programs, as ...
Helped
225
Crashes during gameplay (PC)
Are you shutting down all non-essential programs before launching the game? Things like anti-virus, firewalls, overlays from graphics tweaking or monitoring programs, as ...
We are reciving reports of players attempting to play multiplayer on Steam but are getting a connection error. Our team is currently investigating this issue, however we ...
Helped
13
Honor Mode achievements not awarding (PC/MAC)
The team is aware there is an issue regarding some players not receiving their achievements after completing the game in Honor Mode.
While the team is investigating the ...
Helped
13
System Requirements
Windows Requirements
A solid-state drive (SSD) is required to play Baldur’s Gate 3, and we recommend you install the game on yours. It’s good practice to make sure you h...
Helped
481
Official Mod Support
You now have another way to mod your Baldur’s Gate 3 saves, with Patch 7 introducing our very own in-game Mod Manager and modding Toolkit, which can be downloaded on Stea...
Helped
9
Mod Issues
Supported Mods
Supported mods can be found in our in-game Mod Manager, created using our modding Toolkit, which can be downloaded on Steam for PC players.
With this new ...
Helped
8
Unable to Save
Are you shutting down all non-essential programs before starting the game, especially anti-virus and any backup programs, etc, that may be monitoring disk activity?
For ...
